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Louis Chenevert started out life in Quebec, Canada. After graduating from college he started working at General Motors where he was a production general manager. He spent 14 years with this firm before moving to another manufacturing firm, Pratt & Whitney. He was this company’s president from 1999 to 2006. He then joined its parent firm, United Technologies Corporation, where he would become the president, chief executive officer, and chairman of the board of directors.

United Technologies Corp. is a massive conglomerate that owns many companies such as the elevator company Otis, Pratt & Whitney, and UTC Aerospace Systems. It’s a giant firm with a lot of moving parts so Louis Chenevert had a lot to keep an eye on and manage while working for this company. He successfully grew this company for eight years before leaving in 2014. He is now an exclusive financial advisor at Goldman Sachs where he helps high net worth individuals manage their investments in the manufacturing industry.

One way that Louis Chenevert became an effective leader was by paying attention to office politics. He says that having negative people would be disruptive to delivering great results and could even lead to losing some fantastic leaders. He said that he learned to never tolerate any person that didn’t agree with the agenda at his companies. People that are negative and drain other’s energy really slow down making progress, especially at a large firm like UTC.

He said that one thing leaders need to be aware of is that problems have a bad habit of not aging well. Louis Chenevert says he learned to take issues upfront and that you should have an allowance for other people winning an argument as people love to be around winners. He says that people bringing a business down need to be handled with the idea that no one solution works for all of them.

Losing a customer or messing up on an important task can be just a mistake, not someone intentionally trying to sabotage the company. If someone is constantly messing up or spreading a negative attitude in their department, though, it might be time to cut ties even though that’s not always easy.

 

http://www.utc.com/News/News-Center/Pages/UTC-Chairman-Chief-Executive-Officer-Louis-Chenevertrecognized-with-the-Publi.aspx

Robert Deignan is the co-founder and the Chief Executive Officer of ATS Digital Services, which is a digital support company that helps clients around the world with tech related queries and questions. The entrepreneur was born in Florida and studied at Purdue University, earning his B.S. in Business Management.

After graduating in 1995, he planned to become a business owner, and ended up co-founding Fanlink, 3 years after school. Given his passion for technology, a digital technology solution company was ideal for Deignan. After 3 years with the company, he left to become the executive vice president of iS3 Inc., which is a software company that serves technology needs such as computer optimization, digital security, and personalize technical support. This experience allowed him to develop his tech knowledge further.

In August of 2011 he co-founded a new business, incorporating all the knowledge and experience that he gained up to that point. ATS Digital Services is designed to revolve around any technology issue imaginable, from mobile devices, to digital storage, to home network. Given the wide range of services that they offer, the company employs many experts in different areas, such as cellular repairs, activation, and setup. Their services can be done remotely, or in some cases an expert would step into the client’s home and help with whatever tech needs or queries they have.

As the technology sector is constantly evolving and every year new developments come forth, it can prove to be a challenge to set up and maintain a cohesive digital environment. Given his background and experience, Robert Deignan was able to assemble a team with great technical knowledge in order to keep up with the new advancements, but also a team that puts an emphasis on good customer experience.

As a result of the company’s hard work and dedication, ATS Digital Services was the first company to get certified by AppEsteem. In order to become certified by AppEsteem, a company needs to provide premium support service in the world of software. Given that Robert Deignan always place an emphasis on customer satisfaction, ATS becoming certified came as no surprise.

https://ideamensch.com/robert-deignan/